Forest House, Cinder Hill, Coleford, Glos. GL16 8HQ - T.01594 832 424

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FREQUENTLY ASKED QUESTIONS

Please read our FAQ before sending us a message.

What does the price include?

The price includes bed, full English breakfast and VAT at the current rate.

Can I make a reservation without a credit card?

We ask for a credit card to guarantee the booking but we do not charge anything until your departure unless in the event of a "no-show" or cancellation within 48 hours of arrival.

DO you accept all credit cards?

Yes, we accept ALL major credit cards including Visa, MasterCard and American Express.

How do I know my reservation is confirmed?

We will send you a confirmation e-mail if you book directly with us.

Does the hotel need a deposit or a payment in advance?

We only take advance payments or deposits for large group bookings, and we do require credit card details to charge in the event of late cancellation or "no-show".

Does the hotel allow children?

Children are welcome at Forest House but must be accompanied by a responsible adult at all times and show consideration for other guests. Please advise of children at time of booking.

Does the hotel allow pets?

We regret that we no longer accept pets.

Does the hotel have disabled access and ground floor rooms?

At present we do not have any ground floor rooms however the restaurant can be accessed through our front entrance which is level.

SEND US AN EMAIL

Phone: 01594 832 424

Email: info@forest-house.co.uk
Address: Forest House, Cinder Hill, Coleford, Glos. GL16 8HQ